For all payment methods, if you cancel within 30 days we will refund the payment you have made.
If you choose to make a single payment or pay by 12 monthly payments and you cancel after 30 days, you will receive a refund of payments made less a cancellation fee of £249.
If you are paying by low cost instalments and cancel after 30 days but before you have made 12 payments, you will receive a refund of payments made less a cancellation fee of £249.Your plan cannot be cancelled after 12 months. If you stop paying after 12 months, your plan will remain in place and no refund will be made. When you die, the funeral director will receive all money you have paid in, less the £249 administration fee, as a contribution towards your funeral.
If you cancel after 30 days and pay by the fixed monthly payment option, you will not get anything back.